Overview
Tax refunds occur when your total tax payments (withholding, estimated payments, credits) exceed your tax liability for the year. While the IRS aims to issue most e-filed refunds within about 21 days, real-world delays are common. In my 15+ years preparing taxes for individuals and families, I’ve seen routine causes — from small typos to government offsets — that halt processing. This article explains the most common reasons refunds are delayed and gives actionable steps you can take to get your money sooner.
Common causes of refund delays (and what to do)
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Identity verification flags
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Why it happens: The IRS may flag returns when reported data (name, Social Security number, or income) matches patterns associated with identity theft or fraud. It also flags unusual or multiple returns filed with the same identity.
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What to do: If the IRS sends a notice (for example, Letter 5071C asking you to verify identity), follow the instructions immediately. Use the IRS Identity Verification Service or call the number on the letter. See IRS guidance on identity verification for current steps and secure channels. IRS identity verification guidance.
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Refund offsets for past-due debts
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Why it happens: Federal and state agencies can offset (reduce) your refund to satisfy past-due obligations like unpaid child support, federal student loans, or state tax debt. The Treasury Offset Program (TOP) commonly handles these offsets.
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What to do: The IRS will send a notice describing the offset and agency responsible. If you disagree, contact the agency that received the offset (the notice will list that contact) or review TOP information at the U.S. Treasury. For more on offsets and how to dispute them, see the FinHelp guide on When Refunds Are Offset. (Internal link: “When Refunds Are Offset: Common Reasons and How to Dispute Them” — https://finhelp.io/glossary/when-refunds-are-offset-common-reasons-and-how-to-dispute-them/).
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Claims for refundable credits (PATH Act timing)
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Why it happens: The PATH Act (Protecting Americans from Tax Hikes Act of 2015) requires the IRS to hold refunds claiming the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) until mid-February of the filing year, intended to reduce fraud. If you claim these credits, your refund may not be issued at the same pace as other returns.
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What to do: Plan for a later refund if you qualify for these credits and check the IRS refund timeline and newsroom updates each year for exact earliest release dates. IRS EITC information.
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Simple errors and missing information
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Why it happens: Incorrect Social Security numbers, bank account numbers, wrong filing status, or missing schedules/forms cause processing delays or rejections.
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What to do: Double-check your return before filing. If you discover an error after filing, you may need to amend using Form 1040-X or respond to IRS correspondence. Avoid common mistakes by using a checklist or a reputable tax preparer.
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Paper returns and mail processing
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Why it happens: Paper-filed returns are processed manually and take longer than e-filed returns — often several weeks longer.
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What to do: E-file and elect direct deposit whenever possible. If you mailed a return, use certified mail or tracked delivery and allow extra processing time.
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Fraud filters and unusual deductions
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Why it happens: Large or unusual deductions/credits, outlier amounts compared to prior-year returns, or mismatched wages may trigger expanded review.
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What to do: Keep documentation ready and respond promptly to IRS information requests.
How long should you reasonably expect to wait?
- E-file with direct deposit: The IRS generally issues most refunds within 21 days, but that’s a goal rather than a guarantee. Returns flagged for additional review, refunds offset by debts, or returns claiming EITC/ACTC may take longer.
- Paper returns: Allow 6–12 weeks or more depending on IRS inventory and mail volumes.
- PATH Act holds (EITC/ACTC claimants): Refunds are delayed until the IRS release date in mid-February; the exact schedule is announced each tax season.
For the latest official status and timing, check the IRS “Where’s My Refund?” tool. IRS Refunds page.
Tools to track your refund
- Where’s My Refund? — updated daily and shows status in three stages: Return Received, Return Approved, Refund Sent. Where’s My Refund?
- IRS2Go mobile app — offers the same refund tracking on mobile devices. IRS2Go
- If the tool shows “Refund Offset” or you received an IRS notice, follow the notice’s instructions rather than waiting indefinitely.
Ten practical steps to speed up your refund (checklist)
- E-file instead of mailing a paper return.
- Choose direct deposit and confirm routing/account numbers with your bank.
- Confirm Social Security numbers (yours, spouse, dependents) are correct.
- Use consistent filing status and names that match Social Security records.
- Avoid last-minute changes that increase audit risk without documentation.
- Respond immediately to any IRS letter or verification request; delays in response cause processing pauses.
- If claiming EITC/ACTC, expect a PATH Act-related delay — don’t file expecting a 21-day turnaround.
- Use a reputable tax preparer; confirm they file electronically and don’t use refund anticipation products that delay your funds.
- Keep documentation for credits and deductions so you can quickly provide proof if asked.
- Monitor your refund with Where’s My Refund? and save IRS notice numbers for reference.
If the IRS shows a hold or offset
- Read the notice: The IRS will explain why your refund was reduced or held and identify the agency involved.
- If offset for child support or state debt: Contact the agency named on the notice; each agency has its own dispute process.
- For federal student loan offsets or Treasury offsets: Visit the Treasury’s Offset Program page and the agency contact listed on your IRS notice.
- File a refund offset review if you think the offset is incorrect — see FinHelp’s guide: “How to Request a Refund Offset Review” for steps. (Internal link: https://finhelp.io/glossary/how-to-request-a-refund-offset-review/)
Identity theft and protecting your refund
- If you suspect identity theft, act quickly: file Form 14039 (Identity Theft Affidavit) and follow IRS instructions. The IRS Identity Theft Central page explains how the agency handles stolen-identity returns and the verification steps you may face. IRS Identity Theft Central
- Use secure channels: avoid sending sensitive documents by unsecured email. The IRS will usually request documents by mail or through secure portals.
- For guidance on protecting refunds from offsets and theft, see our FinHelp articles: Protecting Your Refund from Identity Theft and Offsets and Direct Deposit vs Paper Check Refunds: Pros and Security Tips.
When to contact the IRS directly
- E-filed more than 21 calendar days ago and Where’s My Refund? still shows ‘Return Received’.
- Paper-filed more than 6–12 weeks ago with no update.
- You received an offset or notice that you don’t understand or dispute.
Contact the IRS at the phone number on your notice or the general individual taxpayer line; have your return, Social Security numbers, and notice letters ready. Note: IRS phone lines can be busy during tax season — persistence and patience are often required.
Avoiding refund-related scams
- The IRS will not initiate contact by email, text, or social media asking for personal data or direct-payment. If you get an unsolicited message about your refund, do not click links — use official IRS pages to verify status.
- Scammers often pose as tax preparers offering to speed refunds for a fee. Use licensed preparers and avoid refund anticipation loans that can be costly.
Final considerations and professional perspective
In my practice I advise clients to plan for delays when they claim refundable credits or have complex tax situations. Small preventive steps — accurate SSNs, e-filing, direct deposit, and prompt responses to IRS letters — reduce most delays. If your refund is unusually late and you’re unable to resolve it through the IRS tools or notices, consider consulting a tax professional who can help interpret notices, request transcripts, or contact the IRS on your behalf.
Professional disclaimer: This article is educational only and does not replace personalized tax advice. Tax rules and IRS processes can change; consult a qualified tax professional for guidance specific to your situation.
Authoritative sources
- IRS — Refund Information and Where’s My Refund? (https://www.irs.gov/refunds)
- IRS — Earned Income Tax Credit (EITC) (https://www.irs.gov/credits-deductions/earned-income-tax-credit)
- IRS — Identity Verification and Identity Theft Central (https://www.irs.gov/identity-theft-fraud-scams/identity-verification)
- U.S. Department of the Treasury — Treasury Offset Program (https://fiscal.treasury.gov/top/)
Internal FinHelp resources
- When Refunds Are Offset: Common Reasons and How to Dispute Them — https://finhelp.io/glossary/when-refunds-are-offset-common-reasons-and-how-to-dispute-them/
- Direct Deposit vs Paper Check Refunds: Pros and Security Tips — https://finhelp.io/glossary/direct-deposit-vs-paper-check-refunds-pros-and-security-tips/
- How to Request a Refund Offset Review — https://finhelp.io/glossary/how-to-request-a-refund-offset-review/
If you’d like, I can turn this into a printable refund checklist or a short email template you can use if you need to contact the IRS or an offset agency.