Overview

A refund offset happens when the Bureau of the Fiscal Service’s Treasury Offset Program (TOP) or another federal/state agency tells the IRS to use all or part of your federal refund to pay a debt. Legitimate offsets are common, but errors happen — wrong Social Security numbers, identity theft, or incorrectly linked accounts can cause your refund to be taken for someone else’s debt. (See Treasury TOP: https://fiscal.treasury.gov/top/ and IRS guidance: https://www.irs.gov/.)

Immediate steps to take (first 48–72 hours)

  1. Read the offset notice right away. The IRS or Treasury will mail a written notice that names the agency that requested the offset and usually includes contact information and a reason code. Keep that notice — it’s your starting point.
  2. Don’t assume the debt is valid. Errors occur when accounts are mixed, names change, or identity theft is involved.
  3. Gather documentation. Typical evidence: proof of identity (SSN card), your recent tax return, divorce decree or separation agreement, payment records showing you paid the debt, and proof of a different Social Security number if names are similar.

Who to contact and how to dispute

  • Contact the agency on the offset notice first. The notice identifies the creditor agency (for example, a state child‑support agency, the Department of Education for federal student loans, or a state tax agency). That agency is often the quickest route to a review and reversal.
  • If the offset was for a spouse or joint return liability, file IRS Form 8379 (Injured Spouse Allocation) to claim your portion of a joint refund (https://www.irs.gov/forms-pubs/about-form-8379). You can file Form 8379 with the original return or after you learn of the offset.
  • If you believe the offset resulted from identity theft, submit IRS Form 14039 (Identity Theft Affidavit) and follow IRS identity‑theft instructions (https://www.irs.gov/identity-theft-central). Also report identity theft at IdentityTheft.gov.
  • For other wrongful offsets, ask the creditor agency how to request a review or appeal. Many agencies accept written disputes and supporting documents; TOP itself posts guidance at the Bureau of the Fiscal Service (https://fiscal.treasury.gov/top/).

Forms, timelines and what to expect

  • Injured spouse claims (Form 8379): If you file with the original return, processing is often faster. If filed afterward, expect a delay while the IRS calculates your share — typically several weeks to a few months.
  • Agency reviews: Response times vary. Some state agencies and federal departments resolve simple errors within a few weeks; complex identity or account‑mixing cases can take longer. Keep copies of everything and follow up in writing.
  • If the offset is reversed, the agency or Treasury will send you a refund or credit; timelines vary.

When to involve a tax pro or attorney

  • If the debt is large, the agency denies your dispute, or the case involves identity theft and potential criminal exposure, consult a tax attorney or an enrolled agent. In my 15 years helping clients, timely professional help often speeds documentation collection and communications with agencies.

Practical tips and documentation checklist

  • Keep the offset notice and any correspondence. Photocopy and scan documents.
  • Prepare a one‑page cover letter summarizing the dispute: your full name, SSN (last 4 if sending by unsecured email), the tax year and amount offset, why the offset is wrong, and a numbered list of attached documents.
  • If the notice lists the agency phone number, call to confirm the mailing address and dispute process, then follow up in writing.

Avoid common mistakes

  • Don’t ignore the notice; many opportunities to recover funds close after deadlines.
  • Don’t send original documents unless requested — send copies and retain originals.
  • Don’t assume an offset for a joint return is final — file Form 8379 if appropriate.

Related resources and further reading

Authoritative sources

Disclaimer

This article is educational only and does not substitute for personalized legal or tax advice. If your refund was offset and you believe it was an error, consider consulting a qualified tax professional, an enrolled agent, or an attorney to review your documents and represent you with the agency.