Why retirees are targeted
Older adults are frequent targets for scammers. The Federal Trade Commission (FTC) and the National Council on Aging report that fraudsters often focus on retirees because they may have savings, fixed incomes, and a higher likelihood of trusting unsolicited calls or offers. Scams have also grown more sophisticated as criminals combine phone, mail, and online tactics to steal Social Security numbers, bank account information, and tax refunds (FTC, 2024).
In my practice over 15 years, I’ve seen two patterns repeatedly: (1) a convincing phone or email prompt that pressures the retiree to act immediately, and (2) a slow, unnoticed drain on accounts because a victim didn’t review statements regularly. Both are preventable with the right habits and a response plan.
Three basic layers of protection
Treat fraud prevention like home security: layers reduce the chance of a complete loss.
- Identity hardening (prevent access to information)
- Ongoing monitoring (detect misuse early)
- Response and recovery planning (know exactly what to do if fraud happens)
Identity hardening: practical steps
- Freeze your credit files with the three bureaus (Equifax, Experian, TransUnion). A credit freeze prevents new credit accounts using your Social Security number. It’s free and reversible. The CFPB explains how freezes work and how to lift them for legitimate applications.
- Use strong, unique passwords and a password manager. Avoid reused passwords across financial and email accounts. Enable multi-factor authentication (MFA) on every account that offers it.
- Lock down your mail and paper trail: use a secure mailbox, request electronic statements, and shred paper with account numbers or Social Security details. Opt out of prescreened credit offers via optoutprescreen.com to reduce mailed opportunities for fraud.
- Limit what you share online. Don’t publish your birthdate, full address, or retirement details on social media. Scammers can piece together short answers into an account takeover.
- Consider a nominal POA or trusted-contact protocol. In some cases, setting up a trusted contact for investment accounts or a limited power of attorney (with a trusted family member or attorney) helps avoid exploitation while preserving your autonomy. Always consult an attorney before granting authority.
Sources: FTC, CFPB, AARP.
Ongoing monitoring: catch fraud fast
- Check bank and credit-card statements weekly or set automated alerts for transactions above a threshold. Regular review caught many of the cases I handled before large losses occurred.
- Obtain free credit reports at least annually from AnnualCreditReport.com; consider running them quarterly if you’re concerned. Some credit-monitoring services add value by scanning for new accounts or changes to your file.
- Enroll in the IRS Identity Protection PIN (IP PIN) if eligible; it makes it harder for criminals to file a tax return in your name (IRS IP PIN program). The IRS also publishes steps to follow if tax-related identity theft occurs.
- Register for fraud alerts with your bank and Social Security. The Social Security Administration and Medicare both publish guidance on reporting fraudulent activity.
Sources: IRS, Social Security Administration, AnnualCreditReport.com.
Response and recovery: a clear plan
If you suspect identity theft, move quickly. Prompt action limits damage and speeds recovery.
Immediate steps:
- Contact your bank and credit-card companies to place holds or close compromised accounts. Ask for new account numbers and cards.
- Place a fraud alert or credit freeze with one of the three credit bureaus (the bureau you contact must tell the others). A fraud alert lasts one year and is good if you need to keep credit accessible for an application.
- Report the theft to the FTC at IdentityTheft.gov and follow the site’s personalized recovery plan. The FTC’s site will generate a worksheet and sample letters to creditors and bureaus.
- File a police report with your local law enforcement and keep a copy. Many creditors and institutions require a police report to process certain claims.
- If tax-related, submit IRS Form 14039 (Identity Theft Affidavit) and follow IRS guidance. If a tax refund was stolen, the IRS has a recovery process that can take months; filing early and using the IP PIN helps prevent repeat incidents.
- File disputes for fraudulent transactions and accounts with each affected creditor and the credit bureaus. Document every phone call and keep copies of letters and emails.
In my experience, survivors who document every contact and stick to the recovery plan resolve issues much faster. The single most helpful resource for many clients has been the FTC’s IdentityTheft.gov because it centralizes steps, generates letters, and provides a recovery timeline.
Sources: FTC, IRS, CFPB.
Scams commonly aimed at retirees (and how to spot them)
- IRS impersonation scams: Callers demand immediate payment by gift card, wire transfer, or prepaid debit. The real IRS initiates contact by mail, not by demand via phone. See the FTC and IRS guidance on tax scams.
- Tech support scams: A caller claims your computer is infected and asks for remote access or payment. Never grant remote access to someone who calls you.
- Medicare and health scams: Fraudsters try to obtain your Medicare number or sell bogus benefits. Confirm through official Medicare channels before sharing information.
- Romance and grandparent scams: Emotional appeals asking for money or banking help are almost always fraudulent.
If a call or email creates urgency — “act now or you’ll lose X” — pause and verify independently by contacting the agency or company directly using a verified phone number.
Choosing third-party protection: what to look for
Identity-theft protection services can provide monitoring, alerts, and recovery help. When evaluating services consider:
- What is monitored (credit files, dark web, public records, tax-exempt filings)
- Recovery help included (dedicated case manager? Insurance for lost funds or identity restoration costs)
- Cost and whether benefits duplicate free government resources (IdentityTheft.gov, credit freezes, IP PIN)
I recommend using a paid service only if it provides clear, demonstrable value for your situation — for example, if you travel often, have a complex financial profile, or want a recovery case manager assigned at first contact.
Practical household policies for seniors and families
- Set up a weekly financial check-in with a trusted family member or advisor to review statements and bank alerts. This doesn’t require sharing passwords — only joint review.
- Limit the number of people who know account credentials. Use a password manager to share access securely when needed.
- Teach and rehearse a response plan: who to call, where documents are stored, and how to freeze credit. Practice reduces panic.
When to involve professionals
- If fraud involves large sums, identity theft that affects tax filings, or suspected elder financial abuse, consult an attorney with elder-law experience or a certified financial planner.
- For tax-related identity theft, contact a tax professional experienced with Form 14039 and IRS identity-resolution procedures.
Resources and links
- FTC: IdentityTheft.gov — start a recovery plan and get sample letters (https://www.identitytheft.gov)
- IRS: IP PIN and tax-related identity-theft guidance (https://www.irs.gov/identity-theft-fraud-scams)
- CFPB: credit freezes and monitoring info (https://www.consumerfinance.gov)
- AARP Fraud Watch Network for scams targeting older adults (https://www.aarp.org/money/scams-fraud)
Internal resources on FinHelp.io:
- Identity Theft Response Plan for Financial Accounts — https://finhelp.io/glossary/identity-theft-response-plan-for-financial-accounts/
- IRS Identity Theft Protection PIN — https://finhelp.io/glossary/irs-identity-theft-protection-pin/
- Steps to Take After an Identity Theft Incident — https://finhelp.io/glossary/steps-to-take-after-an-identity-theft-incident/
Final practical checklist (one page)
- Freeze credit files with Equifax, Experian, TransUnion.
- Enroll in IRS IP PIN if eligible.
- Enable MFA on financial and email accounts; use a password manager.
- Set up transaction alerts and review statements weekly.
- Shred sensitive mail and limit personal information online.
- Report theft to IdentityTheft.gov, your bank, credit bureaus, and local police.
- Keep a dated recovery file with calls, letters, and claim numbers.
Professional disclaimer: This article is educational and not legal, tax, or financial advice. Consult a qualified attorney, tax professional, or certified financial planner for guidance tailored to your situation.
If you want, I can create a printable one-page recovery checklist or sample letters to send to banks and credit bureaus.