Overview

When you dispute an item on your credit report, you start a legal process under the Fair Credit Reporting Act (FCRA). The three nationwide consumer reporting agencies (Equifax, Experian, TransUnion) must investigate what you challenge and notify the furnisher (the company that provided the data). That investigation normally finishes within 30 days; in certain circumstances it can extend to 45 days. (See federal guidance from the FTC and CFPB for details.) (FTC: https://consumer.ftc.gov; CFPB: https://www.consumerfinance.gov)

Typical timeline and what it means

  • Day 0 — Dispute filed: You file with one or more credit bureaus online, by phone, or by mail. File with each bureau that shows the error.
  • Day 1–5 — Acknowledgment and forwarding: Bureaus usually acknowledge receipt and forward your dispute to the furnisher. Furnishers then review their records. (CFPB)
  • Day 30 — Standard completion target: Under the FCRA, bureaus must reinvestigate and complete the process within 30 days unless extended for valid reasons. If the bureau confirms the item is wrong, it must correct or remove it. (FTC)
  • Day 30–45 — Extended investigations: The 30-day period can extend to 45 days if you provided additional relevant documentation after filing or the dispute is complex (for example, identity-theft cases that require more verification).
  • Post-investigation — Reporting changes and notices: Bureaus must send you the results, and furnishers must update their reporting. The item may remain visible with a dispute note or be removed/corrected.

Important details lenders and consumers should know

  • “Under investigation” or dispute notations: Bureaus can add a brief code or consumer statement to your file indicating an item is disputed. Lenders who pull your file may see that notation and sometimes delay underwriting to get verification.
  • Disputes don’t automatically delete items: Filing a dispute only starts an investigation. Only verified inaccuracies are changed. If the furnisher validates the information, it stays on your report and can continue to affect your score.
  • Multiple bureaus: Dispute every bureau that lists the item. A correction at one bureau doesn’t automatically fix the others.
  • Score impact: While an item is disputed the underlying data may still be factored into scoring models. A corrected removal can improve your score, but a pending dispute itself doesn’t guarantee a score change.

Special cases

Actionable steps to manage the timeline (professional tips)

  1. File quickly and with proof: Submit a clear statement and attach supporting documents (receipts, billing statements, identity-theft reports). Keep copies.
  2. Dispute with every bureau: Errors often appear at just one bureau; dispute all affected reports to avoid delays.
  3. Track the clock: Note your filing date and expect a response in ~30 days. If you supplied new documents, expect up to 45 days.
  4. Request a statement of dispute if needed: If a bureau won’t remove an item, you can add a short consumer statement to your file explaining your position.
  5. Escalate if unresolved: If a bureau or furnisher fails to investigate reasonably, you can file a complaint with the CFPB or your state attorney general. (CFPB)

Common mistakes to avoid

  • Don’t dispute without evidence: Vague disputes are often rejected or validated by the furnisher.
  • Don’t assume disputes fix score problems: Only corrected inaccuracies will change scoring outcomes.
  • Avoid mass, identical disputes across many accounts without cause — that can be treated as frivolous by bureaus.

When to call a professional

In my practice advising consumers for 15+ years, the disputes that slow timelines most are identity-mixups, medical-collection errors, and complex bank reporting mistakes. If a dispute drags beyond 45 days, or a furnisher repeatedly validates demonstrably incorrect information, consider consulting a certified credit counselor or a consumer attorney.

Authoritative sources

Disclaimer

This article is educational and not individualized legal or financial advice. Rules and timelines referenced reflect federal guidance as of 2025 but may change; consult a qualified professional for your specific situation.