Quick overview
Receiving an IRS notice is rarely the same as being accused of a crime. Most notices are informational or administrative and can be resolved if you respond correctly and on time. This guide explains common notice scenarios, safe first responses you can take immediately, and when to escalate to a tax professional.
(Author note: In my 15 years advising taxpayers, a calm, methodical first response solved the majority of cases. Panic or ignoring the letter made things worse.)
Why the IRS sends notices
Common reasons include:
- The IRS received third-party forms (W-2, 1099) that don’t match what you reported.
- Required forms or schedules are missing from your return.
- The IRS adjusted math or applied credits/deductions differently.
- There’s an unpaid balance, penalty, or interest due.
- The IRS needs identity verification or additional documentation.
For an official overview, see the IRS page “Understanding Your IRS Notice or Letter.” (IRS) https://www.irs.gov/understanding-your-irs-notice-or-letter
Three typical notice scenarios and what they mean
1) Income discrepancy notice (example: CP2000)
- What it says: The IRS’s records (employers, payers) show different income than you reported.
- Typical action: Review the notice, compare it to your W-2/1099s and your filed return. If the IRS is correct, you’ll likely owe tax plus interest; if not, you must provide documentation to show why.
- Response window: Many CP notices provide ~30 days to respond. Always check the exact date on the letter and respond before it expires.
2) Unpaid balance or demand for payment (example: CP14)
- What it says: The IRS believes you owe a balance and requests payment.
- Typical action: Verify you actually owe the amount (compare prior notices, bank withdrawals, or prior payments). If you agree, consider payment options like an online payment, direct debit, or an installment agreement.
- If you can’t pay in full, set up an installment agreement or request other relief—learn how to set up an installment agreement in our guide: Setting Up an Installment Agreement: A Step-by-Step Guide. https://finhelp.io/glossary/setting-up-an-irs-installment-agreement-a-step-by-step-guide/
3) Final notice before collection or assessment (example: CP3219A or LT letters)
- What it says: The IRS is proposing to assess tax or move toward levy/seizure if unresolved.
- Typical action: This usually has a firm deadline to respond or request a Collection Due Process hearing. Prioritize it immediately and consult a tax professional if unclear.
Safe first responses — step-by-step
- Pause and read the notice carefully
- Read the full notice before calling or responding. The notice will explain the issue, what the IRS did, and the action you must take. Don’t rely on someone else’s summary.
- Confirm the notice is real
- Scammers sometimes mimic IRS letters. Real IRS notices arrive by mail, include a notice number and contact information, and reference specific tax years and amounts. For scams and impersonation alerts, see IRS consumer alerts: https://www.irs.gov/newsroom/tax-scams-consumer-alerts
- Identify the notice code and deadline
- The notice letter type (CP, LT, etc.) and the date on the letter tell you how urgently you must act. Note the deadline and add it to your calendar.
- Gather documentation
- Pull your filed return for the year in question, W-2s/1099s, bank statements, canceled checks, and any correspondence related to the item in dispute.
- Don’t make immediate payments if unsure
- If you disagree or the notice seems wrong, do not send money right away. Instead, follow the instructions in the letter for disputing the proposed changes. If an immediate payment is required to stop specific collection actions, document why you think you don’t owe the amount and consider professional help.
- Respond in writing when the letter asks for documents or an explanation
- Mail copies (never originals) of supporting docs. Keep a log of what you sent, when, and how (certified mail/tracking number if possible).
- If you agree with the notice and owe money, explore payment options
- Pay online at IRS.gov, by debit/credit, or enroll in an installment agreement. If an installment plan is needed, see the practical guide to set up an agreement: https://finhelp.io/glossary/setting-up-an-irs-installment-agreement-a-step-by-step-guide/
- Document every interaction
- Record names, badge numbers, dates, and the content of phone calls. Keep copies of everything sent to or received from the IRS. For tips on record-keeping see: Documenting Correspondence: How to Keep a Record of IRS Notices. https://finhelp.io/glossary/documenting-correspondence-how-to-keep-a-record-of-irs-notices/
How to respond if you disagree
- Write a clear, concise rebuttal. State the facts, list the documents you are enclosing, and reference the IRS notice number and tax year.
- Include copies (not originals) of supporting forms: corrected W-2s, 1099s, receipts, canceled checks, or an amended return (Form 1040-X) if appropriate.
- If the IRS is proposing a change and you do nothing, they may assess the tax. Timely written responses preserve your right to appeal.
For a stepwise approach to disputing a notice, see: How to Dispute an IRS Notice. https://finhelp.io/glossary/how-to-dispute-an-irs-notice/
Common missteps to avoid
- Ignoring the letter. Non-response can lead to penalties, interest, and enforced collection actions. See our guide on the consequences of ignoring notices: Consequences of Ignoring IRS Notices. https://finhelp.io/glossary/consequences-of-ignoring-irs-notices-from-penalties-to-levies/
- Calling without your records. If you call the IRS, have the notice and your tax records available and expect long hold times.
- Giving personal info to unsolicited callers. The IRS will not demand immediate payment by gift card or threaten arrest over the phone—those are common scams. Verify through official IRS channels.
When to hire professional help
- The notice is a final notice proposing assessment or levy.
- You face a complex disagreement—multiple years, business tax issues, or possible penalties.
- You need representation for an audit or Collection Due Process hearing.
Working with a CPA, enrolled agent, or tax attorney can reduce errors and improve negotiation outcomes. In my experience, early consultation often saves money and reduces stress.
Practical scripts and templates (safe, short examples)
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Phone (initial): “Hello, I received notice [provide the letter number] dated [date]. I have the notice in front of me and would like to confirm the details and the next steps.” Note the agent’s name and badge number.
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Written reply (outline): 1) Identify you and the notice number; 2) state whether you agree or disagree; 3) list enclosures; 4) request confirmation of receipt and a timeline for a reply.
Timelines and what to expect after you respond
- After you send documentation, the IRS may take 30–90 days or longer to review, depending on the issue and workload. Keep copies and follow up if you don’t receive confirmation.
- If you still disagree after the IRS response, you may have appeal rights—don’t miss the deadline to file an appeal or request a Collection Due Process hearing.
Protecting your rights
Familiarize yourself with the Taxpayer Bill of Rights and the IRS’s published taxpayer rights (links on IRS and Treasury sites). Knowing rights—such as the right to representation and to appeal—improves outcomes and reduces stress. (Treasury: Your Rights as a Taxpayer) https://www.treasury.gov/
Final tips
- Read every IRS notice carefully and act before deadlines.
- Keep calm and collect evidence before responding.
- Use certified mail or tracked shipping when sending documents.
- Consult a reputable tax professional for complex notices.
- Watch for scams; verify communication using official IRS resources.
This article is educational only and is not a substitute for personalized tax advice. If you have a specific notice that involves large amounts, imminent collection actions, or legal exposure, consult a licensed tax professional (CPA, Enrolled Agent, or tax attorney) for tailored guidance.
Authoritative sources
- Internal Revenue Service, “Understanding Your IRS Notice or Letter,” https://www.irs.gov/understanding-your-irs-notice-or-letter
- IRS, Tax Scams/Consumer Alerts, https://www.irs.gov/newsroom/tax-scams-consumer-alerts
- U.S. Department of the Treasury, “Your Rights as a Taxpayer,” https://www.treasury.gov/
Internal resources
- Decoding IRS Notices: How to Read and Respond — https://finhelp.io/glossary/decoding-irs-notices-how-to-read-and-respond/
- Documenting Correspondence: How to Keep a Record of IRS Notices — https://finhelp.io/glossary/documenting-correspondence-how-to-keep-a-record-of-irs-notices/
- Setting Up an Installment Agreement: A Step-by-Step Guide — https://finhelp.io/glossary/setting-up-an-irs-installment-agreement-a-step-by-step-guide/
(Disclaimer repeated: This content is for educational purposes and does not replace professional tax advice.)