Overview
If you owe federal taxes and can’t pay without sacrificing necessities, proving financial hardship opens several IRS relief paths: installment agreements, Offer in Compromise (OIC), Currently Not Collectible (CNC) status, and penalty relief for reasonable cause. Each option has different proof requirements and standards. This article walks through what the IRS expects, the documents that carry weight, step-by-step application specifics for each relief path, realistic timelines, common mistakes, and practical tips from 15+ years working with clients on tax relief.
(Author’s note: This is educational content, not tax advice. For personalized guidance, consult a qualified tax professional.)
Which IRS relief options relate to financial hardship?
- Installment Agreement: a plan to pay over time (often approved online if you meet program thresholds) (IRS: Payment Plans: https://www.irs.gov/payments/payment-plans-installment-agreements).
- Offer in Compromise (OIC): a negotiated settlement for less than the full tax debt when full collection would create hardship (IRS: Offer in Compromise: https://www.irs.gov/payments/offer-in-compromise).
- Currently Not Collectible (CNC): temporary suspension of enforced collection when paying taxes would cause significant financial hardship (IRS: What if I cannot pay my taxes? https://www.irs.gov/payments/what-if-i-cannot-pay-my-taxes).
- Penalty Abatement: relief from penalties when you can show reasonable cause (IRS: Penalty relief guidance: https://www.irs.gov/individuals/penalty-relief).
Know which program you’re applying for; documentation that proves an OIC will also support a CNC claim, but the IRS applies different tests and calculations for each.
What the IRS looks for: the decision framework
The IRS evaluates hardship primarily on your ability to pay after accounting for “necessary” living expenses. They examine:
- Gross and net household income (wages, self‑employment, benefits).
- Monthly living expenses (housing, utilities, food, transportation, medical costs).
- Assets available for collection (bank accounts, retirement accounts, vehicles with equity).
- Extraordinary events (job loss, long-term disability, major medical bills, natural disaster).
For an OIC, the IRS calculates Reasonable Collection Potential (RCP): cash + realizable asset equity + future income the taxpayer can pay over a reasonable period. If RCP is less than the tax liability, an OIC may be accepted (IRS: Offer in Compromise guidance).
Documents and evidence checklist (what to gather)
Collect these items before you apply. In my practice, assembling a complete file up front shortens processing time and avoids unnecessary denials:
- Proof of income: recent pay stubs (last 2–3 months), most recent federal tax return(s), social security or unemployment statements, profit-and-loss for self-employed (with bank deposits).
- Bank statements: at least 3 months (12 months if you have irregular income or claim job loss/medical bills that occurred over time).
- Monthly expense records: rent/mortgage statements, utility bills, grocery/food costs, transportation (car payment, insurance, fuel), child care, tuition, court-ordered payments.
- Medical records and bills: itemized statements, explanation of benefits (EOBs), physician letters documenting the medical event and care timeline.
- Unemployment, disability, or workers’ compensation documentation.
- Proof of unavoidable expenses: household repairs, eldercare invoices, child support obligations.
- Asset documentation: vehicle title and payoff, retirement account statements (IRA/401k), real estate equity calculations, brokerage statements.
- Identification: copy of driver’s license, Social Security card (as requested).
- Forms required by the IRS: Form 9465 for certain installment agreements (or apply online), Form 656 and Form 433‑A(OIC) or 433‑B(OIC) for Offers in Compromise (see IRS instructions).
See our deeper guide on building an Offer in Compromise financial package for worksheets and a document checklist: Preparing a Financial Package for an Offer in Compromise: Worksheets and Documents.
Step-by-step: proving hardship for each relief option
1) Installment Agreement
- Best when you can pay something monthly without starving the household. The IRS offers online tools for streamlined agreements; you may qualify for low‑cost direct debit plans (IRS: Payment Plans).
- Proof needed: recent pay stubs or proof of income. If you claim inability to pay beyond a low monthly amount, submit a current budget and bank statements.
- Expectation: Many low‑dollar installment agreements are approved quickly. Larger or customized plans may take several weeks to review.
2) Offer in Compromise (OIC)
- OIC requires the most documentation and the clearest demonstration that collection in full would cause economic hardship.
- Required forms: Form 656 (Offer in Compromise) plus Form 433‑A(OIC) for individuals or 433‑B(OIC) for businesses, plus supporting documentation (proof of income, bills, bank statements). The IRS also requires an application fee or initial payment in many cases (see current instructions).
- How the IRS evaluates: they calculate Reasonable Collection Potential (RCP) based on equity and future income; if RCP < liability, you may have an approvable offer (IRS: Offer in Compromise).
- Tip from practice: prepare a clean, itemized monthly budget and include documentation for extraordinary expenses (medical, disaster-related). Use the IRS pre‑qualifier tool only as a rough gauge; the actual acceptance depends on verified documentation.
- See practical guidance on whether an OIC fits your situation: When an Offer in Compromise Could Be the Right Move.
3) Currently Not Collectible (CNC)
- CNC is a recognition that you can’t pay now; it pauses most collection activity (levies may be released). The IRS periodically reviews CNC cases and may request updated financial information.
- Proof needed: bank statements, pay stubs, and a budget showing that paying would leave you below your necessary living expenses. Medical or unemployment documentation strengthens the case.
- Note: CNC doesn’t erase the debt; interest and penalties may continue to accrue.
4) Penalty Abatement for Reasonable Cause
- If penalties accrued because of circumstances beyond your control (serious illness, natural disaster, death in immediate family), provide substantiation (medical records, death certificate, insurance claims). The IRS evaluates each penalty‑abatement request on its merits (IRS: Penalty relief guidance).
Typical processing times and real expectations
- Installment Agreement: streamlined online plans can be approved instantly or in a few days; more complex arrangements can take a few weeks.
- Offer in Compromise: commonly several months; complex cases may take 6–12 months, depending on documentation completeness and workload (IRS processing times vary).
- Currently Not Collectible: decisions may be made in 30–60 days but can take longer if the IRS requests additional documentation.
In practice, incomplete packets are the biggest delay. I recommend submitting a complete financial package with clear labels and a one‑page executive summary of your financial situation.
Common mistakes that undermine hardship claims
- Submitting incomplete documentation (missing pay stubs, mismatched dates).
- Under‑ or overstating expenses without proof (the IRS expects reasonable, verifiable expenses).
- Hiding assets: the IRS has broad collection powers and discovers undisclosed assets; transparency is vital.
- Applying for the wrong program: OIC documentation is heavier than what’s needed for CNC; choose the right path before applying.
Practical tips and strategies
- Organize a one‑page financial summary: household size, monthly net income, fixed monthly obligations, and a net disposable income line.
- Keep a contemporaneous narrative: a short statement explaining the hardship timeline (job loss date, medical event date, etc.) with supporting documents attached.
- If self‑employed, include bank deposit analyses and copies of invoices to substantiate income swings.
- Consider the timing: if a job loss is temporary and you expect stable income soon, an installment agreement may be a better short‑term fix than an OIC.
- Maintain good recordkeeping after approval: if you’re on an installment agreement or CNC, keep the IRS informed of significant income changes to avoid enforcement surprises.
When to involve a tax professional or the Taxpayer Advocate
If you have complicated assets (business interests, equity in property), or your OIC/CNC application has been denied, a qualified tax professional or enrolled agent can prepare a rigorous financial package and appeal denials. If you face immediate hardship and can’t get timely help from the IRS, contact the Taxpayer Advocate Service for low‑income or hardship intervention (IRS Taxpayer Advocate: https://www.irs.gov/advocate).
Sample hardship documentation checklist (quick reference)
- 3 months of bank statements
- Last two pay stubs or profit & loss statement
- Most recent federal tax return
- Mortgage/rent statement and proof of other household obligations
- Medical bills and provider statements
- Unemployment or disability award letters
- Vehicle title and payoff information
- Completed Form 433‑A(OIC) or 433‑F as applicable; Form 656 for OIC
Bottom line
Proving financial hardship to the IRS is primarily about transparency and documentation. Be realistic about your ability to pay, provide verifiable evidence, and choose the relief option that matches your situation. A well‑organized package — including bank statements, pay stubs, an itemized budget, and documentation of extraordinary events — improves your odds substantially. When in doubt, consult a tax professional or the Taxpayer Advocate Service.
Authoritative sources
- IRS — Payment Plans (Installment Agreements): https://www.irs.gov/payments/payment-plans-installment-agreements
- IRS — Offer in Compromise: https://www.irs.gov/payments/offer-in-compromise
- IRS — What if I cannot pay my taxes? (Currently Not Collectible, levies, and collections): https://www.irs.gov/payments/what-if-i-cannot-pay-my-taxes
- IRS — Penalty relief: https://www.irs.gov/individuals/penalty-relief
- Taxpayer Advocate Service: https://www.irs.gov/advocate
Disclaimer
This article is educational and reflects best practices current to 2025. It is not personalized tax advice. For guidance tailored to your facts, consult a licensed tax professional, enrolled agent, or an IRS representative.