Why HNWIs are attractive targets
High-net-worth individuals (HNWIs) are targeted because they control large financial assets, have complex advisor networks, and often maintain high-value digital property such as cryptocurrency, art marketplaces, and private financial portals. Attackers pursue direct theft, wire-transfer fraud, extortion (ransomware), social-engineering schemes, and identity theft.
Authoritative agencies warn that effective defenses combine technology, process and people. The U.S. Federal Trade Commission (FTC) and the FBI’s Internet Crime Complaint Center (IC3) provide reporting tools and guidance for victims (FTC, FBI-IC3). The Cybersecurity and Infrastructure Security Agency (CISA) publishes practical hardening and incident-response advice for individuals and organizations (CISA).
Risk assessment: start with what you own and who touches it
Begin with a simple inventory: bank and brokerage accounts, custody and transfer agents, estate and trust documents, payroll and bookkeeping services, family devices, smart-home systems, and digital-only assets (crypto wallets, NFTs, cloud photo libraries). Map who has access — family members, household staff, wealth managers, trustees, lawyers and third-party vendors. In my 15+ years working with affluent clients, the highest failure points are shared credentials, unmanaged third-party access, and staff who handle money but lack training.
A focused risk assessment identifies: high-value assets, single points of failure (one email or phone number used everywhere), and complex signatory structures (which can be manipulated). Use the inventory to prioritize protections by impact and likelihood.
Prevention: practical controls that matter
- Governance and roles
- Create a small cyber governance team (principal, family office director, CIO or CFO, trusted counsel). Define who gets notified and who signs off on wire transfers or policy changes.
- Limit administrative access. Use the principle of least privilege for staff and advisors.
- Strong authentication and credential hygiene
- Require multifactor authentication (MFA) everywhere that supports it; prefer hardware security keys (FIDO2/U2F) for critical accounts.
- Use a reputable password manager and unique passwords per account. Avoid physical or digital lists shared by email.
- Segregate accounts: maintain separate devices or profiles for high-risk activities (e.g., estate admin) and everyday browsing.
- Device and endpoint security
- Keep operating systems, apps and firmware patched. Enable automatic updates where possible.
- Enroll family and staff devices in a managed endpoint-protection solution if feasible. For smaller households, ensure antivirus + EDR on Windows/macOS and verified app sources on mobile.
- Use full-disk encryption on laptops and secure PIN/biometrics on phones.
- Network and home IoT hygiene
- Put smart-home devices on a separate guest VLAN with no direct access to financial workstations.
- Change default passwords; disable remote admin and unnecessary services.
- Use a modern router with WPA3 and a firewall. If you host home servers, keep them behind a DMZ or use a cloud service with strong authentication.
- Backups and recovery
- Maintain 3-2-1 backups: at least three copies, two different media types, one copy offline or air-gapped.
- Test restores quarterly. Ransomware victims commonly discover backups are unusable under pressure.
- Protect digital assets
- Store long-term crypto and private keys in hardware wallets with seed phrases held in secure, offline locations (e.g., safe deposit boxes). Use multi-signature setups for larger holdings.
- Use reputable custodians for institutional-scale crypto when appropriate; custody reduces personal key-management risk but introduces counterparty risk—vet providers carefully.
- Communications and social engineering defenses
- Train family and staff on phishing, vishing (voice phishing), and SMS scams. Run tabletop exercises that simulate social-engineering attempts.
- Verify high-value instructions with a second channel (in-person, known phone number) before authorizing transfers.
- Vendor and advisor risk management
- Require written security requirements and incident-notification terms from family-office vendors, trustees, and custodians.
- Limit standing authorities for transfers. Prefer templated ACH/wire payees and dual-approval workflows.
- Insurance and financial protections
- Evaluate cyber insurance policies for coverage of ransomware, business interruption, forensic costs, and social-engineering wire fraud. Read exclusions carefully and involve coverage counsel — policies vary widely. See our guide to Cyber Insurance: Do You Need It and What It Covers for details (FinHelp: Cyber Insurance).
- Ongoing monitoring
- Set up bank and broker alerts for wire transfers, ACH debits, and large trades.
- Consider account aggregation tools with read-only APIs and daily reconciliation for early detection.
Response: fast, decisive, and evidence-preserving
When an incident occurs, time and containment are critical. Follow a prebuilt incident-response playbook and contact professionals immediately.
- Contain and preserve
- Isolate affected devices from networks. Do not power-cycle forensic evidence unless instructed by responders.
- Change passwords and revoke session tokens from a clean device.
- Preserve logs, emails and messages related to the incident.
- Notify internal stakeholders and advisors
- Activate the governance team. Notify legal counsel, your bank/security contact, and your cyber insurer (if applicable).
- Engage professionals
- Retain a reputable digital-forensics firm and an incident-response specialist. They will determine scope, collect evidence, and advise on containment vs. recovery.
- If funds were stolen, notify banks and custodians immediately to freeze accounts and stop transactions.
- Report to authorities and regulators
- File a complaint with the FBI IC3 and the FTC. If identity theft occurred, follow FTC identity-theft recovery steps (FTC).
- Depending on the incident, state attorneys general and certain financial regulators may require notification. Counsel will advise on legal obligations.
- Communication and privacy
- Prepare a short, factual internal statement for family and staff. Limit public disclosure until you understand the scope and legal implications.
- If sensitive personal data was exposed, follow breach-notification laws and engage privacy counsel to manage regulatory interactions.
- Remediation and lessons learned
- Restore systems from validated backups or clean images. Rotate credentials and review access logs for lingering threats.
- Update policies, contracts and training based on the root-cause analysis.
Special considerations for smart homes and household staff
Smart-home devices increase both privacy and security risk. Segment IoT networks, lock down cameras, and require staff to use company-managed devices for administrative access. Households that employ household staff should include cybersecurity obligations in employment agreements and require periodic security training.
Digital asset (crypto) specifics
Crypto recovery and theft responses differ from banking fraud. Custodial theft often lacks a central authority to reverse transactions. Recommended steps:
- Use hardware wallets and multi-signature setups for custody.
- Hold minimal operational crypto on hot wallets; keep most in cold storage.
- Vet custodial partners with SOC reports, insurance information, and legal structure.
See our deep dive: Digital Asset Protection: Securing Crypto and Online Accounts for custodial strategies and recovery options (FinHelp: Digital Asset Protection).
Common mistakes I see in practice
- Centralizing control on one email address or phone number that is used for account recovery across multiple services.
- Over-relying on promises of vendor security without contractual rights for breach notification and audits.
- Treating cyber insurance as a checkbox rather than integrating it into testing and vendor requirements.
Where to report and get help
- Report fraud and cyber incidents to the FBI IC3 (https://www.ic3.gov) and to the FTC (https://www.ftc.gov) for identity-theft guidance.
- CISA provides defensive measures for individuals and small organizations (https://www.cisa.gov).
Recommended next steps (action checklist)
- Complete a written asset and access inventory this month.
- Implement MFA and a trusted password manager across all financial accounts.
- Put backups in place and test restores before the next quarter.
- Review cyber insurance options and vendor contracts; involve counsel.
- Schedule a tabletop incident-response drill with your governance team.
For a practical set of baseline protections, see our Cybersecurity Checklist for High-Net-Worth Households (FinHelp: Cybersecurity Checklist). If you are evaluating insurance, read Cyber Insurance: Do You Need It and What It Covers (FinHelp: Cyber Insurance).
Professional disclaimer
This content is educational and reflects commonly accepted best practices as of 2025. It is not legal or personalized financial advice. Consult qualified cybersecurity, legal and financial professionals before implementing or relying on any strategy described here.
Sources and further reading
- Federal Trade Commission (FTC): identity-theft and consumer cyber guidance — https://www.ftc.gov
- FBI Internet Crime Complaint Center (IC3): reporting and threat data — https://www.ic3.gov
- Cybersecurity and Infrastructure Security Agency (CISA): personal cybersecurity guidance — https://www.cisa.gov
Internal FinHelp resources referenced:
- Cybersecurity Checklist for High-Net-Worth Households: https://finhelp.io/glossary/cybersecurity-checklist-for-high-net-worth-households/
- Cyber Insurance: Do You Need It and What It Covers: https://finhelp.io/glossary/cyber-insurance-do-you-need-it-and-what-it-covers/
- Digital Asset Protection: Securing Crypto and Online Accounts: https://finhelp.io/glossary/digital-asset-protection-securing-crypto-and-online-accounts/
If you’d like, I can produce a customizable incident-response template or a vendor-security checklist tailored to a family office or single-family household.